F.A.Q.s.

what is your contact number?

+1.732.492.4593

what is the best email?

support@prchmntpaperco.com

do you do wholesale?

If you would like to carry prchmnt journals in your store or are looking to place a bulk order, please contact us at support@prchmntpaperco.com.

use

  • Subject: WHOLESALE

  • Please include Your tax ID or reason for bulk purchase

  • Item description

  • Color code

  • Quantity of items.

what are your hours of operation & FulfilLment?

monday- friday 9:00pm - 5:00pm e.s.t.

closed weekends & on all major US holidays

where are you located?

We are based out of New Jersey, USA!

do you do custom orders?

Yes! We can do custom orders for over 100 units in any particular colorway.

what are your hours of operation & FulfilLment?

monday- friday 9:00pm - 5:00pm e.s.t.

closed weekends & on all major US holidays

what are your social links?

@prchmntpaperco for all!

what is the best email?

support@prchmntpaperco.com

how long does shipping take?

Our processing time is 1-3 business days.

Processing times during high-volume ordering is 4-6 business days.

Depending on what shipping you choose, times are approximately

  • USPS: Economy (5-6 business days)

  • Standard (3-4 business days)

  • Priority (2 business days | 3:00pm cut off)

  • Overnight (1 business day | 3:00pm cut off)

  • Items over 4.4lb (5-6 business days)

What are shipping Costs?

  • USPS: Economy (5-6 business days) - from $7.99

  • Standard (3-4 business days) - $11.99

  • Priority (2 business days | 3:00pm cut off) - from $39.99

  • Overnight (1 business day | 3:00pm cut off) - from $59.99

  • Items over 4.4lb (5-6 business days) - $29.99 I

nternational Carriers + Pricing We offer international shipping for an additional charge. All of our shipments leave the U.S. and spend time in the customs department once they arrive in your country. We cannot provide any customs clearance estimates, but in most cases, shipments may spend anywhere from 1-3 days in customs. Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order.

  • DHL: Mexico (5-10 business days excluding days in customs) $32.95

  • Canada (5-10 business days excluding days in customs) $32.95

  • Europe (5-10 business days excluding days in customs) $32.95

do you ever have sales?

we rarely do sales. Only twice a year. Sign up for our notifications to find out when those days are.

what is your return policy?

If you’re not pleased with your recent purchase, please reach out to us within 7 days of receiving your order. All returned merchandise being returned must be in new condition, unaltered, unused, and free of any damage and in its original packaging and must be sent back within 14 days of delivery. Refunds will be issued upon receipt of returned merchandise. Please email us at returns@prchmntpaperco.com using

  • Subject: RETURN

  • please Include ORDER NUMBER

  • REASON FOR RETURN

  • IMAGE OF ITEM