READ CAREFULLY BEFORE USING PRCHMNT PAPER CO. SERVICES

Protecting your data, privacy and personal information is very important to prchmnt paper co llc  ("us", "our" or "we"). It is vitally important to us that our customers feel secure when using the Services.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by prchmnt paper co llc. Please read this privacy policy carefully to understand the types of information we collect from you, how we use that information, the circumstances under which we will share it with third parties, and your rights in relation to the personal data you provide to us.

When visiting prchmnt paper co llc’s website at https://www.prchmntpaperco.com/ (our "Website") or using any of the services offered via the Website , you will be asked to indicate your acknowledgment of, and where applicable your consent to, the practices described in this policy.

Our Website contains links to third party websites. If you follow a link to any of those third party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal information. Please check these policies before you submit any personal information to such third party websites.

INFORMATION WE MAY COLLECT

We may collect and process the following data about you:

• Information that you provide to us. You will be asked to provide us with your information when you:

  • fill in forms on our Website or correspond with us by phone, email or otherwise;

  • register to use our Services, subscribe to our newsletter, promotional emails or other marketing materials;

  • use the Services;

  • report a problem with our Services; or

  • complete any surveys we ask you to fill in that we use for research purposes (although you do not have to respond to these if you do not want to).

The information you will be asked to provide to us for these purposes will include your first name, last name, email address, phone number, delivery address, or further information required to verify your identity.

• Information we collect about you. With regard to each of your visits to our Website, we may automatically collect the following information; however, this information cannot be used to identify you:

  • device-specific information, such as your hardware model, operating system version, unique device identifiers, and mobile network information;

  • technical information about your computer, including where available, your IP address, operating system and browser type, for system administration and analytical purposes;

  • details of your visits to our Website, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time), length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs)

• Information we receive from other sources. When using our Services, we will be in contact with third parties who may provide us with certain information about you in order to enable your use of the Services.

For the avoidance of any doubt, any reference in this privacy policy to your data shall include data about other individuals that you have provided us with.

HOW WE USE YOUR INFORMATION AND JUSTIFICATION OF USE.

Use of personal information under US data protection laws must be justified under one of a number of legal "grounds" and we are required to set out the ground in respect of each use of your personal data in this policy. These are the principal grounds that justify our use of your information:

• Consent : where you have consented to our use of your information (you are providing explicit, informed, freely given consent, in relation to any such use and may withdraw your consent in the circumstance detailed below by notifying us);

• Contract performance : where your information is necessary to enter into or perform our contract with you;

• Legal obligation : where we need to use your information to comply with our legal obligations;

• Legitimate interests : where we use your information to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights; and

• Legal claims : where your information if necessary for us to defend, prosecute or make a claim against you or a third party.

We use information held about you (and information about others that you have provided us with) in the following ways:

1. Access to Website and Services

Information Collected:

Email address, first name, surname, home address

Purpose:

To provide you with access to our Website and any information you request from us, and to enable you to use our Services.

Legal Basis:

Contract performance.

2. Provision of Services

Information Collected:

Email address, first name, surname, home address, product choices and customisation, phone call recordings, and Website chat history

Purpose:

To provide you with the Services.

Legal Basis:

Contract performance.

3. Marketing of Our Own Products and Services

Information Collected:

Email address, first name, surname

Purpose:

To market our own products and services that we believe may be of interest to you.

Legal Basis:

Legitimate interest (for marketing our own similar products and services and conducting re-engagement campaigns).

4. Tailored Marketing

Information Collected:

Email address, first name, surname, home address, product choices and customisation, phone call recordings, and Website chat history

Purpose:

To identify and promote products and services that are more relevant to you.

Legal Basis:

Legitimate interest (to tailor our services appropriately). We will not market third-party products or services without your consent.

5. Service Administration and Improvement

Information Collected:

Email address, first name, surname, home address, product choices and customisation, phone call recordings, and Website chat history

Purpose:

To administer our Services and carry out internal operations, including research, data analysis, statistical analysis, and the creation of anonymised and aggregated data to improve our Services.

Legal Basis:

Legitimate interest (to administer and improve our Services).

6. Service Updates

Information Collected:

Email address

Purpose:

To notify you about changes to our Services.

Legal Basis:

Contract performance and legitimate interest (to keep you informed about updates to our Services).

We will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication sent to you or you may opt out by contacting us.

WHERE WE STORE YOUR PERSONAL INFORMATION

Your passwords are stored on prchmnt paper co. llc's servers in encrypted form. We do not disclose your account details. It is your responsibility to keep your password secure. Unfortunately, the transmission of information via the internet is not completely secure. Although prchmnt paper co. llc will do its best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent any unauthorized access.

Please contact us if you would like further details on the specific safeguards applied to the export of your personal information outside the USA.

DISCLOSURE OF YOUR INFORMATION

We may also disclose your personal information to third parties in the following circumstances:

1. Service Providers and Business Partners

Purpose of Disclosure:

We may disclose your personal information to our service providers and business partners, including our manufacturers (to assist us in performing any contract we enter into with them or with you, including providing the Website and the Services it enables), analytics providers (to assist with the improvement and optimisation of the Website), and members of our corporate group (including our subsidiaries, our ultimate holding company, and its subsidiaries).

Legal Basis:

Contract performance and legitimate interest (to allow our service providers to deliver necessary services).

2. Business Sales or Asset Transfers

Purpose of Disclosure:

If we sell or buy any business or assets, we may disclose your personal information to the prospective seller or buyer of such business or assets.

Legal Basis:

Legitimate interest (to sell our business or assets) and, where required by applicable law, consent (for sensitive personal data).

3. Acquisition of the Company

Purpose of Disclosure:

If prchmnt paper co. llc or substantially all of its assets are acquired by a third party, personal information about our customers may form part of the transferred assets.

Legal Basis:

Legitimate interest (to sell our Company or assets) and, where required by applicable law, consent (for sensitive personal data).

4. Legal Obligations and Protection of Rights

Purpose of Disclosure:

We may disclose or share your personal data where we are under a legal duty to do so, or where such disclosure is necessary to protect the rights, property, or safety of prchmnt paper co. llc, our customers, or others. This may include exchanging information with other companies and organisations for the purposes of fraud protection.

Legal Basis:

Legal obligation and vital interests.

5. Fraud Prevention and Risk Assessment

Purpose of Disclosure:

We and other organisations may access and use your personal information to conduct credit checks and fraud prevention checks. If false or inaccurate information is provided, and fraud is identified or suspected, details may be passed to fraud prevention agencies.

Legal Basis:

Legitimate interest (to assist with fraud prevention and to assess risk).

HOW LONG WE RETAIN YOUR PERSONAL DATA

We will hold the above information for as long as is necessary in order to provide you with the Services, deal with any specific issues that may arise, or otherwise as is required by law or any relevant regulatory body. Once your account is terminated or deactivated, we shall delete the personal data relating to your account within 30 days. If your account is inactive for 18 months, we may contact you to assess whether you want to continue to use the Services. Some personal data may need to be retained for longer than this to ensure prchmnt paper co llc. can comply with applicable laws and internal compliance procedures, including retaining your email address for marketing communication suppression if you have opted not to receive any further marketing.

We restrict access to your personal information to those persons who need to use it for the relevant purpose(s). Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymized (and the anonymized information may be retained) or securely destroyed.

YOUR RIGHTS

Under the General Data Protection Regulation, you have various rights in relation to your personal data. All of these rights can be exercised by contacting us at support@parchmntpaperco.com

1. Right of AccesS

You have the right to obtain confirmation as to whether or not your personal data is being processed. Where it is, you are entitled to request a copy of the personal data we hold about you.

2. Right to Rectification

We take reasonable steps to ensure that your personal information is accurate and up to date. If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Please notify us of any changes to your personal information so we can update our records.

3. Right to Erasure (“Right to Be Forgotten”)

You have the right to request that we delete your personal data without undue delay.

We will comply with your request unless we are required to retain certain information for legitimate legal or regulatory reasons. If we are unable to delete specific data, we will inform you in writing.

4. Right to Restriction of Processing

You have the right to request that we restrict or stop processing your personal data in certain circumstances.

5. Right to Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

Where technically feasible, you may also request that we transfer your personal data directly to another data controller.

6. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, such as the Information Commissioner’s Office (ICO).

However, we encourage you to contact us first so that we can address any concerns you may have.

prchmnt paper co llc will not ordinarily charge you in respect of any requests we receive to exercise any of your rights detailed above; however, if you make excessive, repetitive or manifestly unfounded requests, we may charge you an administration fee in order to process such requests or refuse to act on such requests. Where we are required to provide a copy of the personal data undergoing processing this will be free of charge; however, any further copies requested may be subject to reasonable fees based on administrative costs.

Asking us to stop processing your personal data or deleting your personal data will likely mean that you are no longer able to use prchmnt paper co llc's Services, or at least those aspects of the Services which require the processing of the types of personal data you have asked us to delete, which may result in you no longer being able to use the Services.

Where you request prchmnt paper co llc to rectify or erase your personal data or restrict any processing of such personal data, prchmnt paper co llc may notify third parties to whom such personal data has been disclosed of such request.

CHANGES TO THIS POLICY

Any changes we make to our privacy policy in the future will be posted on this page, and where appropriate, notified to you by email. We therefore encourage you to review it from time to time to stay informed of how we are processing your information.

CONTACT

Questions, comments and requests regarding this privacy policy are welcome and should be addressed to support@prchmntpaperco.com

COOKIES

prchmnt paper co llc uses cookies to distinguish you from other users. This helps us provide you with a good experience when you use our Website, and also allows us to improve our Services. Please note that it is possible to disable cookies being stored on your computer by changing your browser settings. However, our Website may not perform properly or some features may not be available to you if you disable cookies.

For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy here.

THIRD PARTY COOKIE INTEGRATION

We may use third party companies to provide advertising services and/or to collect certain information when you visit and interact with our website. These third-party companies may collect and use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visit to this website [and/or other websites] in order to provide advertisements about goods and services likely to be of greater interest to you. These third-party companies may use cookies and other technologies to recognize your browser to collect and record information about your web surfing activity including your activities on this website. 

FIRST PARTY COOKIE INTEGRATION

We may also use technologies, such as our own cookies, to provide you with relevant online display advertising tailored to your interests. If you have further questions regarding these technologies, please reach out by contacting us at support@parchmntpaperco.com.