SHIPPINg & DELIVERY.
Carriers + Pricing (for the continental US)
customers can choose from usps or ups options.
International Carriers + Pricing
We offer international shipping for an additional charge. All of our shipments leave the U.S. and spend time in the customs department once they arrive in your country. We cannot provide any customs clearance estimates, but in most cases, shipments may spend anywhere from 1-3 days in customs.
Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order.
Processing Time
Our processing time is 1-3 business days.
Processing times during high-volume ordering is 4-6 business days
Please note that our office hours are Monday-Friday, 9-5 EST, and are closed for all major US Holidays.
Incorrect Shipping Information
Always double check your shipping address when you check out.
Once the item has been marked shipped using the address provided, there is nothing we can do to adjust the shipping address.
If you realize you have input the wrong shipping address within 6 hours of placing an order, please contact us immediately at lizzy@prchmntpaperco.com and we will try our best to make the adjustments. Please include
In the subject line please put URGENT: Incorrect Shipping Information
ORDER NUMBER
TIME OF ORDER
INCORRECT ADDRESS
CORRECT ADDRESS
Prchmnt Paper co. is not responsible for refunding packages that were sent to an incorrectly entered address.
Tracking
Tracking will be the third email you receive from us. The first, being the confirmation of your purchase. The second, that we are fulfilling and packing up your order, and the third email will be confirming the shipment of your order with the tracking number. Please allow 12 hours from when you receive this number to start tracking as that number is generated upon dropoff to your shipping carrier and usually spends the first day hanging around their mail room.